Refresh issue with Stripe 3DS, approval via a banking app on the same mobile device

A small number of users have the following UX on their phones: * submit their card details * get a notification from their bank, tap that and get taken to the banking app to approve * return to the browser, page refresh happens automatically, Stripe 3D2 iframe and card details lost, start again. How do we stop the page refresh when the user switches back from another app? I've advised the user to make the payment on another device and keep the phone free for the bank approval only